Following a string of setbacks, the frazzled Haru leaves her corporate position to become a concierge at the Pokémon Resort. Run by the upbeat Watanabe, the Pokémon Resort serves as a retreat for both humans and Pokémon to unwind. Although Haru struggles to let go of the priorities from her previous life, this new role proves ideal for learning to relax and concentrate on life's most important aspect: companionship.